CANCELLATION POLICY

At Salon Suzette, we understand that unforeseen circumstances may arise, requiring you to reschedule or cancel your appointment. We appreciate your cooperation and adherence to our cancellation policy to ensure a smooth and efficient scheduling process.

Notification Requirement:

We kindly request that you notify us of any appointment cancellations at least 24 hours in advance. This allows us the opportunity to accommodate clients on our waiting list and optimize our scheduling system.

How to Cancel an Appointment:

To cancel or reschedule your appointment, please contact us at 0825777551 or info@salonsuzette.co.za. Our team is here to assist you and will be happy to find an alternative appointment time that suits your schedule.

Late Cancellations and No-Shows:

Appointments canceled with less than 24 hours' notice or no-shows may be subject to a cancellation fee. We value your time as well as that of our other clients, and this policy helps us maintain the efficiency of our salon operations.

Exceptions:

We understand that emergencies and unexpected situations may arise. If you find yourself in such a circumstance, please contact us as soon as possible, and we will do our best to accommodate your needs.

Our Commitment:

At Salon Suzette, we are dedicated to providing exceptional service to all our clients. By adhering to our cancellation policy, you contribute to the overall positive experience for everyone. We appreciate your understanding and cooperation.

If you have any questions or need assistance with appointment changes, please feel free to contact our team at 0825777551 or info@salonsuzette.co.za. We are here to assist you.

Thank you for choosing Salon Suzette. We look forward to serving you with the utmost care and professionalism.